"Empire Education Corporation hired

Jeff Klein to assist our company with

optimization of a technical procure-

ment, specifically contract analysis and

negotiation. The response from Jeff

was both timely and insightful. He

kept us focused on our return on

investment and highlighted many areas

of opportunity, which were subsequent-

ly negotiated to our benefit. We would

highly recommend Jeff's services and

would enthusiastically use them again."

-- Bettyjo Bouchey,

VP of Campus Operations,

Empire Education Corporation.


Technology Communication and Management Services

Technical Writing

  • Procuring Technology: Requests for Proposal; Bids
  • Communicating Technology: White Papers; Web Content; Newsletters; Presentations
  • Marketing Technology: Tear Sheets; Information Sheets; Brochures
  • Policy and Procedure Development: IT; SoX; Operations; Manufacturing; HR; Government
  • Manuals and Instructional Materials: User; Maintenance; Online Help; Tutorials and Courses
  • Government and Health Care: CMS Compliance; MITA Analysis; Process Improvement

Business Process Improvement

  • ERP Selection, Readiness, and Operational Tuning (MS Dynamics; JD Edwards)
  • Operations BPI: Securities/Banking; FDA-Regulated Manufacturing; Public Agency/Authority
  • Knowledge Capture, Codification and Distribution

Management Consulting

  • Technology Procurement and Contract Negotiation
  • Vendor Management and IV&V (Independent Verification & Validation)
  • Systems Design and Project Management

Subject Matter Expertise

  • Securities and Banking
  • Government Operations, including Public Health Care Policy and Medicaid Operations
  • Software Documentation
  • Medical Device Manufacturing and Quality Assurance
  • IT Governance, Policies, and Procedures
  • ERP Selection, Implementation and Tuning
  • Green Technologies, including renewable energy and building systems

Technical Writing . Procurement . Policies and Procedures . Technology Marketing Collateral
Proposals . Manuals . White Papers . ProCarta . Brochures . Software Documentation